Loading ...There was a recent article by Brian Canning, a 30-year veteran of the automotive repair industry, in MotorAge magazine. In it, he talks about the importance of quality for shops trying to thrive in a competitive industry. The value to the consumer of competent, quality service along with a commitment to installing only quality parts will help establish a shop’s “brand” to the consumer.
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Great information in new survey of repair service satisfaction. One result: 18% of dissatisfied consumers said they had to comeback because the repair “did not hold up”. Another case for quality parts.
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Repair shop business is driven by the age of vehicles in operation. Is the sweet spot for vehicle repair shrinking?
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Buying a new refrigerant recovery/recycle/recharge machine can be a bit overwhelming. The item is expensive and complicated, and there are a lot of choices out there. The following article will help you make a good decision for your particular needs.
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While A/C performance problems due to too much refrigerant in the system have basically become an issue in recent years, its origins began many years ago.
Worn chassis parts can cause increased wear on tires, shifts in alignment, loose steering, and excess noise. As such, they are usually replaced when a customer realizes his vehicle is having one of those problems.
When you have a pulsation or a comeback, what do you blame? The driver? The pads? Defective rotor? If you’re blaming any of these things, the problem is most likely you.
